This is a checklist for an infrastructure project from the ITIL books. Identification and quantification of all the benefits to the business and its customers. The overall scope, objectives and Critical Success Factors (CSFs) of the proposed solution. The business sponsor, owner and list of stakeholders. A description of the current situation, including strengths, weaknesses, opportunities and threats. The strategic fit and details of how the preferred solution conforms to, or deviates from, existing business and technology policies, strategies and plans. The implications and impact of not proceeding with the business case. A description of the proposed new services, components or technology being considered. Constraints and dependencies. Contractual, legal and regulatory issues environmental issues. An overview of how this proposal support the key strategic objectives of: the business strategies. the technology strategy.