The Hub and Spoke!

A Problem When you offer public access to a service it can be rather difficult to separate the bad connections from the good.  Read about the solution here .

If you haven’t heard about openDNS , it is a service which offers free web filtering DNS servers. I have used their servers both at home and at customers who offer free WiFi access to their customers. Many times there are a lot of children connecting tablets and similar devices to these networks,especially if the WiFi is available in public places, and therefore it is very important that the users can safely browse the internet. Read how to configure a Mikrotik Router here .

DITY™ is a “ Do IT Yourself ” philosophy for IT Service Management (ITSM). DITY™ guides are for IT professionals looking for practical coaching and advice on how to implement IT Service Management best practices and are available here .

In the modern world employees typically have: LinkedIn (the professional network associated with work) facebook (the fun place to post about your life, and those pictures from the office party) twitter (explain it to me - I haven't yet worked it out) and countless more... Read about how to gauge employee performance on social networks here .