Skip to main content

Why Process Fail IT During a Crisis

Technology is a critical component in any business. During any crisis, if the IT organization is unable to respond, it will put the entire enterprise at risk. Yet, during a crisis, the thing that  often  inhibits  an  IT  organization  from  responding  effectively  is  the  very  thing  that  is supposed to save it - a reliance on disciplined processes. The  fundamental  problem  is  that  the  introduction  of process  disciplines  into  IT  operational management over the last decade has created an atmosphere in which middle IT management is often  afraid  to  make  decisions  and  lacks  both  creativity  and  leadership  skills.  However,  during  a crisis, what is required more than anything else are these two skills.

Read the article over at ITSM Solutions here.


Popular posts from this blog

LDWin: Link Discovery for Windows

LDWin supports the following methods of link discovery: CDP - Cisco Discovery Protocol LLDP - Link Layer Discovery Protocol Download LDWin from here.

Battery Room Explosion

A hydrogen explosion occurred in an Uninterruptible Power Source (UPS) battery room. The explosion blew a 400 ft2 hole in the roof, collapsed numerous walls and ceilings throughout the building, and significantly damaged a large portion of the 50,000 ft2 building. Fortunately, the computer/data center was vacant at the time and there were no injuries. Read more about the explosion over at hydrogen tools here .

STG (SNMP Traffic Grapher)

This freeware utility allows monitoring of supporting SNMPv1 and SNMPv2c devices including Cisco. Intended as fast aid for network administrators who need prompt access to current information about state of network equipment. Access STG here (original site) or alternatively here .